Frequently Asked Questions

Quick answers to common questions about working with Rongtuli Graphics Centre.

What services do you offer?

We specialize in web design & development, brand identity systems, print production (business cards, brochures, banners), social media marketing, and graphic design. Whether you need a full rebrand, a new website, or ongoing content creation, we've got you covered.

How long does a typical project take?

Timelines vary by scope. A logo suite might take 2–3 weeks, a custom website 4–8 weeks, and a full brand identity 6–10 weeks. We'll provide a detailed timeline during our kickoff call and keep you updated throughout.

What's your pricing structure?

We offer both project-based pricing and monthly retainers. Visit our Pricing page for package details, or contact us for a custom quote tailored to your needs.

Do you work with clients remotely?

Absolutely! We collaborate with clients locally and internationally. All communication happens via email, video calls, and our project management platform—no matter where you're based.

What's included in a brand identity package?

Our brand packages typically include logo design (primary + secondary marks), color palette, typography system, usage guidelines PDF, business card design, and social media templates. We can customize based on your specific requirements.

Can you help with ongoing marketing and content?

Yes! We offer monthly retainers covering social media management, blog content, email campaigns, and performance reporting. Check our Services page or reach out to discuss a tailored plan.

Do you provide website hosting and maintenance?

We build websites and can recommend trusted hosting partners. For ongoing maintenance, we offer support packages that include updates, backups, security monitoring, and content edits.

What file formats will I receive?

For logos and graphics, we deliver vector files (AI, EPS, SVG) and raster exports (PNG, JPG) at various sizes. For print, you'll get print-ready PDFs with bleed. Websites are delivered with full source code and documentation.

How many revisions are included?

Most packages include 2–3 rounds of revisions. We encourage detailed feedback early to minimize back-and-forth. Additional revisions can be added if needed at an agreed hourly rate.

What if I need something not listed?

We love custom projects! Whether it's motion graphics, packaging design, UX consulting, or something unique, get in touch and we'll discuss how we can help bring your vision to life.

Still have questions?

We're here to help. Reach out and we'll get back to you within one business day.